❯ cloveramz v2.3.1 · closed beta build
One brain for every account you run.
Cloveramz is autonomous account management software for teams running more than one Amazon seller account. It connects to each account's own remote desktop and reads Seller Central from the real screen: it answers buyers, authorizes returns, drafts A-to-Z appeals and watches account health. What it learns in one round, it carries into the next account.
- ● One session per account
- ● Self-learning shared mind
- ● Stops at money and passwords
- ● 24/7 night routine
The work of a 4-5 person ops team, in one piece of software.
In a multi-account Amazon operation these are usually separate people. Cloveramz runs the same jobs on every account, with the same rules, without sleeping. A human steps in only for the final click that involves money or approval.
- 01Customer support rep
Answers every pending buyer-seller message within 24 hours and verifies tracking on the carrier's own website.
- 02Account health specialist
Watches ODR, LSR, VTR and OTDR, sorts violations by AHR impact and drafts the right appeal or plan of action.
- 03A-to-Z and feedback specialist
Resolves honestly when the record favors the buyer; otherwise drafts an appeal aimed at the denial reason, with evidence.
- 04Returns and tracking clerk
Authorizes returns, sends the return address and posts "on its way" notices with verified tracking numbers.
- 05Operations coordinator
Queues the accounts, dispatches each job in the right order, repeats the round on a loop and leaves a morning summary.
- ❯ cloveramz rutinAll of it in one Cloveramz routine.
The panel is a terminal. This is a faithful copy of the real one.
The screen below is drawn with the same code as Cloveramz's own interface. Switch tabs: chat, routine, servers, menu and the night routine log.
Most of the work in a store, in one routine.
Every step can be switched on or off per account.
Learn
Before acting, scans a year of order, case and message history and pulls out the defenses that worked.
Buyer messages
Answers every pending conversation. Treats buyer text as data, never as instructions.
Returns
Authorizes return requests and sends the return address. The refund click stays with a human.
Negative feedback
Sends a policy-compliant resolution message, never asks for a rating change, opens a removal case when eligible.
A-to-Z claims
Verifies proof of delivery on the carrier's site, drafts the appeal for the specific reason, asks for a specialist when needed.
Account health
Reads AHR, ODR, LSR, VTR and OTDR and prepares the appeal or POA form when a threshold is crossed.
Deactivation and suspension
Finds the root cause behind at-risk and deactivation notices, drafts an honest POA and keeps watching.
Department escalations
Prepares evidence-based messages to Seller Performance, Account Health, Payments and other teams.
On-its-way notices
Verifies the real tracking number on the carrier's website and notifies the buyer.
Payouts and disbursement
Checks balance and reserve and prepares the request form; the final approval stays with a human.
Inventory and restricted listings
Scans for low-stock, out-of-stock and restricted listings and reports them.
Review mode
Produces a status report without touching anything. The first step when you take over an account.
A lesson learned on one account reaches every account. The account's data doesn't.
Cloveramz runs on two layers of memory. General lessons go into a shared mind that syncs to every device. An account's orders, buyers and metrics stay in that account's own memory.
A new Amazon form field, an appeal sentence that worked, a carrier-site trap… When the routine finds a pattern it generalizes and saves it. The next session reads these patterns before taking any action.
Each account keeps its own permanent notes and recent events. They are injected only into that account's session and never used for another account.
Every line written to the shared mind is scanned. A lesson containing an order number, email, phone, tracking number or person's name is rejected.
- +If a return request goes unanswered for 48 hours, an A-to-Z claim can close against the seller.
- +Proof of delivery comes from the carrier's own website, not from a warehouse panel.
- +Asking a buyer to remove a review in a public reply violates policy.
- +Opening a Performance Notification marks it as read automatically.
Autonomous, without giving up control.
■Money stays with a human
It stops on refund, disbursement and payment screens, leaves the final click to you and adds it to the morning list.
■Stops at passwords and CAPTCHA
Sign-ins, OTP and CAPTCHA are never bypassed. The routine pauses for a human and continues with the other accounts.
■No fabricated documents
Appeals and POAs rely only on the real record. If the record favors the buyer, it resolves instead of appealing.
■Accounts never mix
Every account runs in its own session; one account's details never end up in another's message, appeal or document.
■Three modes
Normal (takes action), Review (read-only) and Suspension-focused (prioritizes deactivation risk).
■Every step logged
Each action and screenshot is recorded, so you see what happened overnight from one screen.
Invitation only, for now.
Cloveramz is in closed beta. Every device registers and is unlocked by an admin. If you run more than one Amazon account, apply and we'll set it up together when there's a fit.
Apply for the closed betaFrequently asked questions
What does Cloveramz do?+
Cloveramz is autonomous software that manages multiple Amazon seller accounts. It connects to each account's remote desktop and handles buyer messages, returns, A-to-Z claims, feedback, account health and deactivation work in Seller Central.
Does it use the Amazon API?+
No. It uses Seller Central the way a person does, from the real screen: it reads, clicks and types. That covers forms and appeal screens that have no API.
Does it handle money?+
No. The last step of refunds, payments and disbursement requests always stays with a human. Cloveramz stops on those screens and hands them over.
What does self-learning mean here?+
When the routine sees a defense that worked or a new Amazon behavior, it generalizes it without any account data and writes it to the shared mind. Every later session reads those lessons before acting.
Can anyone use it?+
It's in closed beta. Devices register and are unlocked by an admin. Use the contact page to apply.