Amazon account management by a team that builds its own software.

No — this service runs on top of them. You get the same software, plus a team operating it for you.

It depends on the complexity involved — scope gets set during the quote, not fixed in advance.

There is no fixed fee. We take a share of net profit, calculated every 45 days, and agree the rate in a call once we understand your operation.

Yes. Amazon dropshipping account operations is one of our core services: orders become verified Amazon purchases through Order Bot, and items are repacked without the retail invoice at a forwarding warehouse and shipped in your name, keeping you the seller of record under Amazon's Drop Shipping Policy.

No. Amazon fees, competitor prices, Buy Box, exchange rates and return rates all change. We use a 50% target gross-margin filter in research; it is a selection criterion, not a promised result.

Amazon consulting is expert advice on a seller's Amazon decisions: the seller does the work and the consultant guides it. Typical scope includes choosing a marketplace and business model, opening the seller account, brand and category approval strategy, product research, unit economics, account health metrics and a plan for responding to policy notices. Cloverlight covers consulting needs through training and one-on-one mentoring and through its account management service, with the exact scope agreed in writing at the quote stage. Consulting never replaces Amazon's own policy and approval decisions.

Amazon consulting fees depend on the service model and scope rather than a fixed rate card. The market uses hourly calls, fixed-scope packages, monthly retainers and commission-based models. Cloverlight's account management has no fixed fee: we take a share of net profit, calculated every 45 days, with the rate agreed in a call; the exact rate, calculation method, refunds, chargebacks, exchange-rate handling and payment periods are set in your quote or agreement, not on this page. Training, mentoring and custom software work are scoped and priced separately.

The difference is who does the work and for how long. In consulting, you run the account and the consultant advises and answers questions. In account operations, often called Amazon store management, a team runs the daily work on an ongoing basis: research, listings, orders, customer messages and account health. Cloverlight's account management is this kind of service. A store audit is a one-time review of an existing account's listings, pricing, account health and policy compliance, delivered as a findings report. The right fit depends on your time and experience.

Day-to-day Amazon store management means processing orders, checking shipments and tracking numbers, answering customer messages and watching the Account Health dashboard. Amazon expects buyer messages to be answered within 24 hours and targets an Order Defect Rate under 1%. On top of that come price and stock updates, return requests, policy or listing-removal notices and ongoing product research. Cloverlight runs this work on its own software, Order Bot, Invoice App and ASIN Orchestrator, and reports results on a regular schedule.

Use Seller Central's own authorization tools, never your primary login. Seller Central lets you grant users and outside service providers access only to the areas you choose through User Permissions, and Amazon's developer documentation says sellers can adjust or restrict individual roles when authorizing a service provider, with the authorization valid for 365 days. Amazon's Acceptable Use Policy also bars software providers from asking sellers for their Amazon password. Grant the minimum access each role needs and remove it when the work ends.

No. No Amazon consulting or account management service can guarantee outcomes, because Amazon makes the final call. Brand and category approvals, appeals, listing removals and suspensions all depend on Amazon's review. Sales and profit move with Amazon fees, competitor prices, Buy Box status, exchange rates and return rates. Cloverlight screens products for a 50% target gross margin, which is a selection filter, not a promise of sales or profit. Treat any provider that guarantees results with caution.